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The Zoom and Teams Alternative for Remote Support

Zoom and Microsoft Teams are built for meetings. FSRdp is built for hands-on help at the computer – and runs on your own server rather than in a US vendor's cloud.

Many support teams also use Zoom or Teams for remote support because it is already in place. That works, but it has limits: sessions run through the vendor's cloud in the USA, and Teams offers neither screenshots at the click of a button nor sharing just one area of the screen.

How FSRdp Differs from Zoom and Teams

Your server instead of a US cloud

Zoom and Teams run exclusively in their vendors' clouds. FSRdp runs on your own Windows or Linux server, even on a Raspberry Pi. The only exception is the optional live captions: when switched on, room audio is sent to an external speech recognition service.

Built for support

Screenshots at the click of a button, remote control that the sharing person grants deliberately and can revoke at any time, and a shared clipboard between the computers are part of FSRdp's standard feature set.

Share only the area that matters

Teams shares the entire screen or a window. Zoom can share a screen area, and so can FSRdp – with a frame the Windows client remembers per monitor.

Fully featured on Linux and in the browser

On Linux, Teams is available only in the browser. FSRdp comes with an equivalent Linux client for x64 and ARM64, and guests join in the browser without installation.

When Zoom or Teams Remain the Better Choice

Zoom and Teams are built for meetings at scale. Stay with them if you mainly need the following:

FSRdp, Teams and Zoom Side by Side

available limited, requires payment or only available indirectly unavailable
Feature FSRdp Microsoft Teams Zoom
Origin
Manufacturer's Country Germany USA USA
Operation
Self-hosted Windows ServerRun on your own network rather than a third-party cloud Yesas a Windows service NoMicrosoft cloud only NoZoom cloud only
Self-hosted Linux Server Yesas a systemd service, including on Raspberry Pi No No
Server on Raspberry PiComplete server operation on small ARM64 hardware behind your own router, without a data center YesRaspberry Pi 5 (ARM64), online through your own internet connection No No
Room Communication
Room ChatSeveral participants in a shared room Yesroom number, multiple participants Yes Yes
Text Chat Yesincluding images, up to 4 MB Yes Yes
Live Chat TranslationEveryone reads the chat automatically in their own language – same toggle and external service as Live Translation Yeseveryone reads automatically in their own language Yesrecipient translates per message or automatically Limitedtranslatable manually per message only
File transferSize per file 2 GB, 200 MB in the browser 250 GB je Datei 512 MB per file
Camera / Microphone Yesmultiple cameras at once + voice Yes Yes
Remote Support and Documentation
Freely Selectable Sharing AreaShare a selected screen area rather than the entire screen, particularly useful for ultra-wide and multiple-monitor workstations Yesfreely draggable frame, remembered per monitor (Windows client) Noscreen or window only Yesselectable screen area
Remote Control Yesexplicitly granted and revocable at any time Limitedonly during screen sharing Limitedonly during screen sharing
Session Recording Yeslocal MP4 in the Windows client, with chat and transcript files Yesin the cloud Yeslocally or in the cloud
Screenshots at the Click of a Button Yes No Yes
Client Platforms
Windows Client Yes Yes Yes
Linux Client Yesx64 and ARM64 (Raspberry Pi) Limitedbrowser only, no desktop app Yes
Web ClientJoin without installation Yesfull participation: watch, share and send files Yes Yes
Additional Cloud-connected Features – Consider Privacy
Live CaptionsTranscribes speech as it happens; room audio is sent to an external speech recognition service Yesenabled per room; OpenAI-compatible service with your own API key, OpenAI (USA) by default Yesin the Microsoft cloud Yesin the Zoom cloud
Live TranslationCaptions in each listener's language; everyone reads in their own language without anyone changing the spoken language Yeseach participant reads in their own language Limitedonly with the organizer's Teams Premium or Copilot license LimitedBusiness Plus or higher, or an add-on per user
Organization and Costs
Reserved Room Numbers/Names Yesup to 10 fixed room names per supporter Yespersonal meeting room Yespersonal meeting ID
PriceApproximate net list prices €7 per supporter license per month, plus VAT, one year in advance; free 30-day demo from approx. €4/user/month (Teams Essentials) or with Microsoft 365 free up to 40 minutes, Pro from approximately €14/user/month

(*) As of:September 2026. This information comes from the manufacturers' public product descriptions and relates to their standard plans. Features and prices change regularly and depend on plan, edition and contract term; accuracy is not guaranteed. Prices are approximate net list prices, not an offer. All product and company names are trademarks of their respective owners and are used here for descriptive purposes only.

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Who FSRdp Is For

Using Zoom or Teams for support today? Tell me how your support works today, and I will tell you honestly where FSRdp helps you and where it does not.

Robert Fischbacher

Contact Me Directly

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