What do I need for the trial?
Your own Windows or Linux server and the appropriate supporter client. Setup requires a certificate and suitable network configuration. The server guide explains the steps. Server setup guide
How does the 30-day demo work?
In demo mode, the FSRdp server hosts rooms lasting up to 24 hours with a watermark. Demo operation ends after 30 days. A licence is required to continue. View licence details
Do my customers need to install anything?
A browser is enough to watch. The room owner can enable additional communication features there. Use the native clients for remote control. Browser participation and remote control therefore have different requirements.
Does all data stay on my server?
Your server relays session data; recordings are saved locally by the participant making the recording. Optional live captions and translation are an exception: when enabled, audio is sent to an external speech recognition service. See the network and privacy documentation for details. Explore network setups · Privacy
What sets FSRdp apart from other remote support tools?
FSRdp runs on your own server – on Windows, Linux or even a Raspberry Pi – rather than in a vendor's cloud. Instead of a one-to-one connection, it offers rooms with several participants, who can also join in the browser without installing anything. On top of that come a freely selectable sharing area, local session recording and optional live captions with translation. Compare features and alternatives
Why FSRdp when there is RustDesk?
RustDesk can be self-hosted as well and is a good tool for classic one-to-one remote control. FSRdp is built for sessions with several people: rooms with cameras and full browser access, sharing only a selected screen area, and live captions with translation. Development and support are based in Germany. Compare FSRdp and RustDesk in detail
I use Teams or Zoom – why would I need FSRdp?
Teams and Zoom are made for meetings and run exclusively in their vendors' clouds. FSRdp is designed for support and runs on your own server: video, audio, chat and files go through your infrastructure rather than a vendor's, and you grant remote control deliberately and can revoke it at any time. The two complement each other – Teams or Zoom for meetings, FSRdp for hands-on help at the computer. Compare FSRdp, Teams and Zoom in detail
TeamViewer does the job too, doesn't it?
For classic remote support, yes. TeamViewer, however, routes every connection through its own infrastructure and offers no self-hosted server; with FSRdp it is the normal case – for €7 per supporter per month plus VAT. On top of that come rooms with browser participation, a freely selectable sharing area and live captions with translation. Compare FSRdp and TeamViewer in detail